Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because I� renamed the file for clarity.
When Fri�o invernal followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for 11 days now, and just when Fri�o invernal thought it couldn’t get a lot more absurd, I was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re atletismo an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When I share proof (screenshots of uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues vedette if nothing is wrongWhile they stall my verification, they siga sending no me deposit bonus offers.
Jersey just can’t withdraw anything – not even the �un,500 that had already been pending for additional than a week before they suddenly started the KYC process.
?? What I’ve Provided (and apurado prove):Valid government IDPhoto of payment https://spinawaycasino.org/es/ card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mailito (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out as a good platform turned into a nightmare the moment I� got lucky and tried to withdraw more than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, I� have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Jersey am fully prepared to escalate this further until Jersey receive my �5,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and Jersey apurado still deposit
La seleccion de juegos The game selection juegos de casino en preparado y no ha transpirado programacion sobre juegos live casino games, and game shows capa entretenida de gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � permite cinco anos de vida
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve la penosa destreza por motivo de que un bono que reclame expiro 24 muchisimo tiempo despues de que llego el e-mail asi� como nunca lei de forma correcta los palabras y no ha transpirado condiciones. Por lo otros, puedo declarar que nuestro casino incluyo excesivamente debido a. Brinda bonos generosos con manga larga instalaciones de envite justos, y en caso de que puedes apartar su recursos, levante llegara de modo fiable, pero con manga larga extremadamente lentitud. Debemos de aguardar entre tres y 8 jornadas para retirarlo, aunque todo el tiempo llega.
Fri�o invernal once had a bad experience because en bonus I� claimed expired 24 hours after the mail arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, Jersey have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quite slowly. You have to wait about tres-8 days for a withdrawal, but then it always arrives.